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In This Situation

• Organization Information
• Approaching Webinar
• Welcome New Buyers
• Letter from the CEO: Autodesk Featured in Gilbane Group Situation Study
• Winner of Twitter Giveaway to be Announced March 15
• 3ones Employs MindTouch TCS to Problem Traditional Publishing Product
• Stat of the Month: MindTouch is all-a-Twitter

Firm Information

• Are you a fan of your MindTouch products? Advise MindTouch to your colleagues on LinkedIn!
• Get the latest suggestions and tricks from MindTouch by means of the ease of your personal Twitter feed. Stick to MindTouch on Twitter!

Forthcoming Webinar

Join our up coming webinar on March four, 2011, Managing Technical Creating Groups hosted by Scott Abel and Richard Hamilton. Our guest, Richard Hamilton, writer of “Managing Writers: A True-Globe Information to Managing Technical Documentation” is giving absent a Totally free Copy of the printed e-book to the very first fifty attendees to the stay event. Signal Up Now.

Welcome New Consumers

Meredith Corporation, Adversitement, Intellimagic, U-Media, THEMIS Method Management, Zebra Imaging

Letter from the CEO: Autodesk Featured in Gilbane Group Situation Research

In very last month’s newsletter, I comprehensive the good results that Autodesk has appreciated employing MindTouch TCS. This month, with the release of an impartial analyst report, I thought it suitable to carry on that conversation. Autodesk has leveraged the strength of MindTouch to improve their assistance group of severe followers. They’ve carried out these a thorough task of developing a client-centric neighborhood experience around their help docs that the individuals at the Gilbane Group decided to dedicate a circumstance research to it.

In their just-introduced report, Gilbane Group features Autodesk’s MindTouch-powered community. Entitled “Managing Content material for Constant Understanding at Autodesk: When DITA Flows into a Social Web Platform”, this situation study highlights the value of adopting a social net platform for your products support documentation to deliver an exceptional customer encounter and develop a vibrant assist neighborhood.

“Autodesk focuses on conclude-to-conclude experiences — making sure that its products are simple-to-learn, even much better-to-use, and well-known amid communities of technical specialists. Over and above simply publishing technical documentation, making on the internet help programs, and establishing coaching tutorials, the business now seeks to promote client loyalty by way of a constant mastering environment.

Autodesk has extra MindTouch to its subject material infrastructure to boost subject material delivery and to assist a continuous learning surroundings. This social net platform brings together a wiki environment for internet-centered documentation with support for learning communities, social interactions, and material analytics. The wiki organizes subject material about the client expertise, and the methods in which practicing experts generally search for answers to questions. For Autodesk clients, the social web takes about in which conventional publishing leave off.”

This situation review is a must examine. I inspire you to download and get advantage of the total Autodesk Gilbane Group situation research.

Download the Comprehensive Autodesk Scenario Study Now

Winner of Twitter Giveaway to be Introduced March 15

Yesterday was your final opportunity to be entered to win an wonderful Twitter-only giveaway from MindTouch which incorporated a No cost MindTouch TCS Cloud instance and an Amazon Kindle stocked full of your preferred Support 2., Neighborhood Creating and Consumer Company e-textbooks.

We’re now in the approach of gathering the list of new followers and retweeters. Remain tuned: the winner will be contacted and announced March 15 on the MindTouch weblog! Thanks once again to all of our devoted followers and welcome to all of our new followers.

To remain on leading of all MindTouch Twitter-only specials be positive to adhere to us. Thank you to all those who participated!

Comply with MindTouch on Twitter

3ones Makes use of MindTouch TCS to Challenge Classic Publishing Design

About 3ones
3ones is a item growth company that caters to communities, buyers, and corporations. Their products show up on various Web web sites, social networks, desktops, and mobile products, and one particular of their most current tasks, CompleteGuides.net, has turn out to be a well-known destination for technical publications.

Goal
3ones strived to open a new chapter in guide publishing for the technical market place. They set out to defy the classic publishing model for technical producing in which How-To guides and publications for Dummies could be as much as six months out of date ahead of even hitting the bookshelves.

Resolution
3ones selected MindTouch for its price tag and ease-of-use. Real-time collaboration amongst authors, editors and graphic designers grew to become doable immediately, with no formal consumer instruction, dismissing any troubles with out of date material. Single-sourcing the content and publishing across many channels simultaneously adds worth without incorporating work.

Carry on Reading How 3ones Effectively Released MindTouch TCS

Stat of the Month: MindTouch is all-a-Twitter

This month’s stats highlight our Twitter follower expansion since the start of the Twitter giveaway, which kicked off February one. Since the campaign released, the MindTouch twitter account has observed a surge in followers by a lot more than 50%. We are lucky to have a devoted Twitter following and are energized to share with you some of our Twitter stats. View the Entire Graph.

If you’re interested in learning more about how MindTouch Charts can assist you develop executive dashboards, mash-ups and analytics views inside your organization, make sure you pay a visit to our site.

See the Total Graph.

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